Complaints

At Goldbridge Solicitors we pride ourselves on providing the highest quality of service possible; however, we understand that mistakes can be made on our part.

If you have experienced an issue with any part of the service we provide you, let us know - we will ensure the problem is resolved with care and dedication.

However, if you wish to make a formal complaint, you can send your complaint via email or post at any time. Rest assured that making a formal complaint will not change how we handle your claim

Our policy is to handle any complaint our clients make thoughtfully, with detail and speed. To aid in this, we ask you to give us as much information as possible, and any guidance on how to resolve the problem. Once we have processed your complaint, we will reach out to you with our findings and state our apology. Furthermore, we will adjust our policies to reflect what we have learnt from your complaint

Reach out to us at any time with your complaint here:

• Email: PCP@goldbridgesolicitors.co.uk

• Post: Return a form or write your complaint to us at Goldbridge Solicitors, 70 Bradshawgate, Bolton, BL1 1QQ