We Take Your Privacy Seriously

What information we collect

We only collect the information we need to provide our services, such as:

• Your name and contact details
• Information about your finance agreements
• Identification details (to comply with legal checks)
• In some cases, sensitive information (e.g. health details) — but only with your consent

How we use your information

We use your information to:

• Investigate and progress your claim
• Keep you updated on your case
• Meet our legal and regulatory obligations
• Improve our services and communications

We will never sell your data to third parties

Who we share it with

We may share your data with:

• Lenders, financial institutions, and regulators connected to your claim
• Professional advisers (e.g. barristers, expert witnesses) where needed
• Trusted service providers (e.g. IT, data storage, credit reference agencies)

Every third party we work with must protect your information securely.

Your rights

You are always in control of your data. You have the right to:

• Access the information we hold about you
• Correct any inaccurate details
• Ask us to delete or restrict how we use your data (where legally possible)
• Opt out of marketing communications at any time

Want to know more?

You can read our full Privacy Policy for more detail on how we protect your information.